FAQs

FAQs for The Shipyard

Our most frequently asked questions, and answers, can be found below. If you have any other questions, please get in touch using these contact details.

Is there parking onsite?

There is a car park, managed by Ports of Jersey, with lots of parking available. We will reimburse up to two hours of your parking when you dine with us. Just make sure you tell your server and we can take it off your bill!

Where can I view the menu?

You can view our menu here – or why not pop down and visit us to see for yourself?

How can I make a complaint?

We always do our best to ensure you have the best experience at The Shipyard but we understand you might want to get in touch if something wasn’t quite right. Please email concessionsfeedback@casualdininggroup.com with your name and the date of your visit as well as your reason for contacting us.

What is your tipping policy?

You can find a full copy of our tipping policy here.

Can I work for The Shipyard?

We’d love to have you! Take a look at what our current vacancies are.

Do you have any outside seating?

We do! Be sure to catch it first when a sunny day comes because there are no reservations allowed outside.

Are you dog-friendly?

Dogs are welcome at The Shipyard on our outside terrace only.

I have booked a table, but now need to change my reservation – how do I do this?

You can amend or cancel your reservation by clicking the relevant link in your reservation email, that we sent at time of your booking.